Service - FAQ

Your culture partner

Kulturbereich
  • Official ticket service for cultural events
  • More than 17,000 events all over Europe
  • Partner of Europe’s best-known opera houses and concert halls
  • More than 1 million visitors worldwide each year
  • More than 200,000 satisfied customers all over the world

Benefit from our premier services

Service
  • A vast array of more than 17,000 events in Austria and all over Europe
  • Personal customer support from order placement through to collecting your tickets
  • Increased safety thanks to Trusted Shops seal of approval
  • Money-back guarantee: We offer our customers Trusted Shops buyer protection free of charge
  • Our Trusted Shops ratings: Show Customer Rating

Buying tickets is easy, quick and secure

Bestellung
  • Order your tickets easily from your home in only three minutes
  • Secure data encryption
  • Your data is processed according to data protection laws (read more about data protection here)
  • Customer service centre, personal advice from 9 am to 5 pm daily (hotline +43 1 890 5555)
  • Group inquiries for travel agencies and groups (email: groups@viennaclassic.com)

You can pay

Zahlung
  • by credit card (Visa, MasterCard, American Express, Diners Club)
  • by PayPal
  • by direct debit
  • ViennaClassic.com voucher (read more about vouchers here)
  • Payment by wire transfer for travel agencies and groups

We offer the following shipping options

Versand
  • Postal delivery within Austria
  • Postal delivery worldwide
  • Pick up at our office in Vienna
  • Pick up at the box office
  • Pick up at hotel
  • Voucher
  • E-Ticket

We promote culture

Kultur
ViennaClassic.com supports and sponsors the following institutions:
  • Friends of the Vienna State Opera
  • Friends of the Volksoper Vienna
  • Friends of the Albertina
  • The Vienna Konzerthaus
  • The Salzburg Festival
  • Theater an der Josefstadt
  • The Vienna Chamber Philharmonic