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Vienna Classic Customer Service

Serviceline: +43-1-890-5555

General Inquiries:
Travel agencies and groups:

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at
We do not intend to participate in dispute settlement proceedings before a dispute resolution body.


Operngasse 6 / 1C, 1010 Vienna, Austria

Tel: +43-1-890-5555

Fax: +43-1-890-5397-97

Monday to Friday from 9 am to 1 pm

Saturday, Sunday, public holidays: closed

Special hours: Tuesday, 06 December 2022 from 9 am to 11 am

Customer Care Service:
Elisabeth Frey, BA

Vienna State Opera:
Mag. Caroline Gonzalez

Processing officer:

Valeryia Saltanava

Mara Bertleff


DI Dr. Asmir Tobudic

Gojko Spahic, BSc

Office Manager:
Mag. Caroline Gonzalez

Elisabeth Frey, BA

Amra Bubic

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