Data Privacy

Data Privacy

The Vienna Classic Online Ticket Office KG (hereinafter referred to as "VCOTO") provides the buyer with tickets in the name and for the account of the respective organizer and is responsible for the purposes of the General Data Protection Regulation.

The protection of your data is important to us. We would therefore like to inform you at this point which personal data we process in our company for what purpose.

1. Your contract with VCOTO

As a customer of VCOTO you commission us with the handling of the ticket purchase with the respective organizer. For the purpose of contract fulfillment we process the following personal data:

  • name, title
  • address
  • date of birth
  • E-mail, phone number
  • account information

2. Your partnership with VCOTO

As a partner of VCOTO you conclude with us an agency or service contract. For the purpose of fulfilling the contract, we process the following personal data of your contact person:

  • name, title
  • e-mail
  • phone number

3. Your visit to our website

VCOTO is responsible for the content of the website and is both a media owner and publisher. As part of your visit to our website, we will collect the following information:

The date and time of the visit to our website

  • Your IP address
  • Name and version of your web browser and the
  • information that you provide yourself by completing the contact and order form or registering for our newsletter.

This data is processed for the following purposes:

  • to make this website available to you,
  • to further improve and develop this website as well
  • to respond to your requests.

If you enter personal data on this website, you consent to us entering your data in order to use this data electronically for the specified purpose. These data are kept safe and not shared with third parties. Exempted from this is the transfer to state authorities, insofar as VCOTO is legally obliged to do so.

On this website so-called cookies are used. A cookie is a file that can be stored on your computer when you visit a website. Basically, cookies are used to provide users with additional features on a website. For example, they may be used to help you navigate the Website, to allow you to continue to use a Website there, how you left it, and / or to remember your preferences and preferences when you revisit the Website , Cookies can not access, read or modify any other data on your computer. If you do not want to accept cookies, please change your browser settings accordingly. Note that this may limit functionality of the website. There is no obligation to actually disclose any information that we ask you to submit on our website. However, if you do not, you will not be able to use all features of the Website.

4. Transmission of your personal data to third parties

We use third-party services to fulfill our contractual and legal obligations as well as for the secure processing of your personal data. We have made sure that these also ensure the protection of your personal data in terms of the GDPR and have agreed accordingly by contract. This concerns, for example, the following service providers and agencies:

  • concert organizers

In addition, we also use third-party programs and tools on our website with which we have concluded order processing agreements and thus ensured that they too ensure the protection of your personal data in terms of the GDPR. This concerns the following providers: We use IT service providers Website hosted by us Google Analytics for website traffic analysis Provider of newsletter programs used by us

5. Transmission of your personal data abroad

In order to fulfill our contractual and legal obligations, we may also transfer your personal data abroad. This is especially the case if you book an event offered by us abroad. We would like to point out that countries outside the European Union may have privacy policies that do not have the same level of data protection as the GDPR. However, we will only transfer your personal information to partners who provide sufficient guarantees of compliance with the protection of your personal information.

6. Deletion of your personal data

We process your personal data as long as this is necessary for the contract. Legal regulations oblige us to keep billing data for a period of 7 years.

7. Your rights in connection with your personal data

You have the rights to information, correction, deletion, Limitation, data portability and opposition to. You are welcome to contact us to us.

Vienna Classic Online Ticket Office KG

Operngasse 6 / 1C, 1010 Vienna

Tel: +43 1890 5555

E-Mail: office@viennaclassic.com

If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in any way, please contact us. We will process your request as soon as possible and contact you within 30 days at the latest. In addition, you have the right to contact the Data Protection Authority.

8. Copyright

The content of this website is protected by copyright. The information is intended for personal use only. Any further use - in particular the storage in databases, the duplication and any form of commercial use as well as the passing on to third parties (also in parts or in revised form) - without the permission of the VCOTO is forbidden.

9. Disclaimer

With regard to the technical characteristics of the Internet, no guarantee can be given for the authenticity, accuracy and completeness of the information made available on the Internet. Furthermore, no guarantee is given for the availability or operation of the website and its contents. Any liability for direct, indirect or other damages, regardless of their causes, which arise from the use or unavailability of the data and information on this website, is excluded, as far as legally permissible. VCOTO points out that for the contents of the hyperlinks no responsibility and no liability is taken over. Any integration of individual pages or other excerpts from www.viennaclassic.com. in foreign frames is prohibited. VCOTO reviews other websites that have direct accessibility (links) on the company websites, not in terms of content and legality. VCOTO assumes no influence on the design of these websites and expressly dissociates itself from the possibly unlawful content displayed there. In addition, VCOTO assumes no responsibility for such content and is not liable for such content.

10. Gender statement

All nonspecific gender information on our website follows the unisex principle and therefore applies equally to all genders.