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Why it’s safe to buy from us...

We have been awarded the renowned Trusted Shops Trustmark. This seal has stood for secure internet purchasing since 1999, regardless of which payment type you choose!

Your benefits as our customer at a glance:

  1. We represent a merchant that has been verified and checked by internet experts
  2. Comprehensive buyer protection in the case of failure to deliver or return of goods
  3. Refund of your excess in the event of credit card abuse
  4. Quick, uncomplicated solution of problems and mediation of disputes
  5. Tried and tested since 1999 through the certification of thousands of online shops

As part of the certification process, all merchants must undergo extensive security tests that cover an extensive list of individual criteria in the areas of creditworthi-ness, security technology, price transparency, information obligations, customer service and data security. These criteria are continually modified in line with the latest developments in legal practice and consumer protection.

And if any problems do crop up: The money-back guarantee for consumers (You can find details on the guarantee here) applies for all certified online shops. It comes into play in the event of failure to deliver or failure to provide a refund after return of goods as well as in the event of credit card abuse. You can contact the experienced, multi-lingual Trusted Shops Service Centre via the online system, e-mail or telephone.


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